Which locations do you ship to?
We ship products to almost all the locations in the country. We use services of some of the leading courier companies in India.
How much time does it take to receive an order?
We aim at delivering the products as fast as we can. We dispatch all orders within 48 hours of payment, Monday to Friday. It generally takes 7-9 working days to fulfill the delivery. However, due to unforeseen circumstances like bad weather, flight delays, improper logistics infrastructure etc. the delivery might take longer.
How do I know the status of my order?
You can access the latest status of our order through ‘ Order History’ tab on your account page on the online store page.
My order has been shipped. How do I track the shipment?
Once the order is shipped, we will send you an email with the details of the courier company and the tracking number. You can track the status of the order with these details.
My order is shown to be shipped through multiple shipments. Why is that?
Yes, it is possible and is perfectly normal. We may store different products in your order at different location and may ship these through different shipments. You will be advised through email as various products in your order are shipped.
Are there any shipping charges applicable to my order?
There are no shipping charges for the orders equal and above the value of INR 499. However, if your order is less than INR 499, there will be a shipping charge according to your location.